Gnarly Oak Enterprises LLC, doing business as Bolt Tire (“Bolt Tire,” “we,” “us,” or “our”), respects your privacy. This policy explains how we collect, use, protect, and share information when you visit our website, request a quote, schedule service, or communicate with us.

Information we collect

We may collect your name, email address, telephone number, service address, vehicle and tire information, appointment details, quote or invoice information, and messages you send to us. We may also collect basic website usage information such as device type, browser, and pages visited.

How we use information

We use information to provide quotes, schedule and perform tire services, send appointment and service updates, prepare and deliver invoices, respond to questions, maintain business records, improve our website and services, prevent fraud, and comply with legal obligations.

SMS and text messaging

If you choose to opt in, Bolt Tire may send conversational text messages regarding quotes, appointments, service updates, and invoices. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive text messages is not a condition of purchase.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell personal information. We may share information with service providers that help us operate our business, such as website hosting, communications, scheduling, payment, accounting, and technology providers. These providers may use information only to perform services for us. We may also disclose information when required by law or to protect our rights, customers, or business.

Cookies and website analytics

Our website may use cookies and similar technologies for essential site functions and to understand website use. You may adjust cookie settings in your browser, although some site features may not work properly.

Data retention and security

We retain information only as long as reasonably necessary for the purposes described above and applicable legal or business requirements. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.

Your choices

You may ask us to correct or delete personal information, subject to legal and recordkeeping requirements. You can opt out of text messages at any time by replying STOP and can opt out of nonessential email communications by contacting us.

Updates to this policy

We may update this policy from time to time. The effective date at the top shows when it was last revised.